Informativa sulle spedizioni
Thoughtfully packed. Carefully delivered.
Every Oak & Oat order is carefully packed, so it arrives just as beautifully as it left us.
Processing Times
Orders are typically packed and dispatched within 1–3 business days (excluding weekends and UK Bank Holidays).
During particularly busy periods, dispatch may take a little longer. If there's ever a significant delay, we'll always keep you updated by email.
Pre-Orders
Some pieces within our carefully curated collections are available on a pre-order basis and are prepared or sourced specifically for your order.
Pre-order items are clearly marked on the product page.
Please allow up to 14 days for dispatch unless otherwise stated. We'll send you a confirmation email as soon as your order has been fulfilled and is on its way.
Delivery
United Kingdom
FREE Standard Delivery (3–5 business days)
Express Delivery (1–2 business days) £5.95
European Union
Standard Delivery €12.99
United States
Standard Delivery $14.99
Free on orders over $100
We also ship to selected international destinations. Shipping rates are calculated at checkout.
Prices and shipping costs are displayed in your local currency where available, based on your location.
Delivery Times
We work with trusted delivery partners, including Royal Mail and Evri, to ensure your order arrives safely and reliably.
Estimated delivery times are:
United Kingdom
Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days
International delivery times vary depending on destination and will be confirmed by your chosen shipping service.
Please note that delivery times are estimates and may occasionally vary due to peak periods, public holidays, adverse weather or carrier delays.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details (where available), allowing you to follow your parcel every step of the way.
International Orders
Depending on your destination, customs duties, taxes or import fees may apply. Any charges imposed by local customs authorities are the responsibility of the customer.
Where available, duties and taxes may be collected at checkout to help make your delivery as smooth as possible.
Damaged Parcels
If your order arrives damaged, please contact us as soon as possible at orders@oakandoat.uk, including your order number and photographs of the damage where possible. We'll work quickly to make things right.